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Admin Support |
Working as an administrative support specialist
can be very rewarding for an organized person who likes multitasking, finds the
idea of working in an office appealing, and has great communication skills.
While specific tasks vary by company and position, duties typically often
involve office management, clerical tasks and back-office duties.
An Administrative Support Officer is usually the first point of
call for clients and other staff and plays an integral part in the running of an
efficient and professional work area/team. An Administrative Support Officer
may also be known by many other names depending on what area you choose to work
in e.g.:
Types
Numerous job types fall under into the category of administrative
support. Secretaries, administrative assistants, personal assistants,
receptionists, office managers and order clerks are a few of the many
administrative support job titles.
Typical Duties
Typical administrative support duties include: scheduling meetings
or conferences, answering phones, making copies, managing files and electronic
communications, organizing maintenance on office equipment and creating
documents and presentations.
Benefits
Many administrative support jobs offer a predictable, 40-hour work
week. Though it can vary by the job type, administrative support jobs offer
opportunities for increased pay and career advancement.
Drawbacks
Many administrative support jobs require sitting for long periods.
Repetitive motion injuries, eye strain and back problems are typical ailments
associated with administrative support work.
Administrative
Support Specialist Job Duties
Administrative support specialists may serve as a communication
liaison for the executives they support. In this role, I may be responsible for
opening and sorting mail, screening incoming calls and emails, and setting
appointments with employees, customers and vendors. I also may be the point of
contact between the executives they report to and other employees and
departments within the company.
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Data Plan |
Data Management
In admin support, I typically perform a variety of data
management functions, including paper and electronic records management,
setting up and managing spreadsheets and databases, producing reports,
compiling information and sometimes analyzing results.
Word Processing
I could perform word processing functions ranging from drafting
memos to typing and editing reports, proposals and other business documents. I
may create newsletter and brochure layouts, as well as update content on
company websites and blogs. Not only do I need to know how to use word
processing applications and type quickly and accurately, administrative
support specialists need to have business writing, editing and proofreading
skills.
Special Projects
Professionals who work as administrative support specialists are
often assigned to perform or oversee special projects. Depending on company and
department needs, these may include sourcing vendors for a major purchase,
auditing customer records, analyzing trends in employee absences and evaluating
competitor product offerings.
Meeting Planning
My duties could involve coordinating meeting times, scheduling
conference room facilities, booking off-site meeting locations, sending out
invitations, keeping track of RSVPs, creating and distributing the agenda, and
arranging for food and beverage service. I may also take minutes during
meetings and distribute them to attendees afterward.
Travel Planning
Planning travel on behalf of company executives is an important
part of many administrative support jobs. My frequently select airlines, hotels
and rental car providers, negotiate rates, book reservations and handle
cancellations as needed. I create and file expense reports on behalf of company
travelers using trip receipts or reconcile company credit card statements used
for business travel.